New Arrival

Johnny's Goods Support Center

For inquiries about items and concert goods sold at Johnny's Shops throughout Japan, please use the telephone number or contact form link listed below.
Additionally, end-of-year hours are as outlined below.
We apologize for any inconvenience. Thank you for your understanding.

Toll-free number: 0120-382-310
For email inquiries, please click here (※You will be directed to an external page.)

※Calls also accepted from mobile and PHS phones. Hours: 10:00 a.m.-6:00 p.m. (Weekdays) ※Except holidays
※Available in Japanese only. Thank you for your understanding.

Johnny's Shop & Johnny's Goods Support Center end-of-year business schedule

Harajuku

Nagoya

Fukuoka

Osaka

Johnny’s Goods
Customer Support Center

12/30 Sat.

Regular hours

Regular hours

Regular hours

Regular hours

Closed

12/31 Sun.

Regular hours

Regular hours

Regular hours

Regular hours

Closed

1/1 Mon., holiday

Regular hours

Closed

Closed

Regular hours

Closed

1/2 Tue.

Regular hours

Regular hours

Regular hours

Regular hours

Closed

1/3 Wed.

Regular hours

Regular hours

Regular hours

Regular hours

Closed

~Johnny's Shop~
※Business hours are subject to change depending on daily circumstances. Thank you for your understanding.
※All stores will resume regular hours as of 1/2 Tue.

~Johnny's Goods Support Center~
※The Support Center will resume regular hours as of 1/4 Thu.

Johnny's Shop Harajuku

  • Hours: 10:00 a.m.-7:00 p.m.
  • Il Salice Building 1F, 1-14-21 Jingumae, Shibuya-ku, Tokyo, Japan
    150-0001
  • Access:
    JR Yamanote line: Harajuku station- 4 minute walk from the Omote-sando exit
    Chiyoda Subway line/Fukutoshin Subway line: Meiji-jingumae (Harajuku) station- 2 minute walk from exit number 3
  • Information Hotline: 03-5474-2034(Japanese only)
    ※Please check the number carefully before dialing.
    ※The line may be busy at times. Thank you for your understanding.
  • MAP
  • Customers may be asked to wait and will be served in order.
    Numbered tickets for service may be distributed at designated locations(※1) and entrance restricted during busy times. Thank you for your understanding. (※2)
    For information on the distribution of numbered tickets, please call the information hotline listed above, or contact Johnny's Goods Support Center.
    ※1: Please check with shop employees for information on the designated locations for numbered tickets.
    ※2: Distribution of numbered tickets may be stopped at certain times.

Johnny's Shop Osaka

  • Hours: 10:30 a.m.-6:30 p.m.
  • Shiroguchi Building 1F/2F, 2-15 Kakuda-cho, Kita-ku, Osaka, Japan
    530-0017
  • Access:
    JR Osaka station- 6 minute walk from the Midosuji South exit
    Subway Umeda station- 4 minute walk from exit number 6
    Hankyu Umeda station- 5 minute walk from the 3rd floor exit
    Hanshin Umeda station- 7 minute walk from the East exit
  • Information Hotline: 06-6147-7296(Japanese only)
    ※Please check the number carefully before dialing.
  • MAP
  • Customers may be asked to wait and will be served in order.
    Numbered tickets for service may be distributed at designated locations(※1) and entrance restricted during busy times. Thank you for your understanding. (※2)
    For information on the distribution of numbered tickets, please call the information hotline listed above, or contact Johnny's Goods Support Center.
    ※1: Please check with shop employees for information on the designated locations for numbered tickets.
    ※2: Distribution of numbered tickets may be stopped at certain times.

Johnny's Shop Nagoya

  • Hours: 10:30 a.m.-6:30 p.m.
  • Nakatou Marunouchi Building 1F, 3-17-6 Marunouchi, Naka-ku, Nagoya-shi, Aichi, Japan
    460-0002
  • Access:
    Meijo Subway line/Sakura-dori Subway line: Hisaya-odori station- 4 minute walk via Otsu-dori street from exit number 1
  • Information Hotline: 052-212-7854(Japanese only)
    ※Please check the number carefully before dialing.
  • MAP
  • Customers may be asked to wait and will be served in order.
    Numbered tickets for service may be distributed at designated locations(※1) and entrance restricted during busy times. Thank you for your understanding. (※2)
    For information on the distribution of numbered tickets, please call the information hotline listed above, or contact Johnny's Goods Support Center.
    ※1: Please check with shop employees for information on the designated locations for numbered tickets.
    ※2: Distribution of numbered tickets may be stopped at certain times.

Johnny's Shop Fukuoka

  • Hours: 10:30 a.m.-6:30 p.m.
  • Santen Dai-2 Building 2F, 3-15-17 Tenjin, Chuo-ku, Fukuoka-shi, Fukuoka, Japan
    810-0001
  • Access:
    Kuko Subway line: Tenjin station- Exit the central ticket gate and walk through Tenjin Chikagai (Tenchika) in the Showa-dori direction. The shop is a 5 minute walk from West exit number 1.
    Nishitetsu bus: 5 minute walk from the Tenjin Kita stop
  • Information Hotline: 092-716-3970(Japanese only)
    ※Please check the number carefully before dialing.
  • MAP
  • Customers may be asked to wait and will be served in order.
    Numbered tickets for service may be distributed at designated locations(※1) and entrance restricted during busy times. Thank you for your understanding. (※2)
    For information on the distribution of numbered tickets, please call the information hotline listed above, or contact Johnny's Goods Support Center.
    ※1: Please check with shop employees for information on the designated locations for numbered tickets.
    ※2: Distribution of numbered tickets may be stopped at certain times.