Frequently Asked Questions

Fan Club Membership Information Confirmation (Japanese only)

phone 050-3188-0700

This automated voice service allows current fan club members and applicants to confirm their registration information.

■ Membership applicants:
In order to use this service, you will need the same telephone number and zip code used for the application.

■ Current members:
In order to use this service, you will need your membership number and registered telephone number.
Member data is updated in the order it is received. You will be told when the information will be updated while using the service.

※This service cannot be used if you did not provide a telephone number or zip code when applying for membership.
※Service available 24 hours a day (except during maintenance or inspection periods).
※Fan club membership information can also be checked on members page (membership number and registered telephone number required)

How to use this service
1. Please dial all eleven digits of the telephone number.
2. Please enter your fan club artist number followed by the # (pound) sign.
3. Please follow the instructions you are given.

■ If you have completed the registration process and are a valid member, you will hear the announcement, "Valid member."
■ If you are still in the process of registering for membership, you will hear the announcement, "Registration still in progress."
■ In you are a valid member, you will be given membership expiration date information.
■ If you are in the process of renewing your membership or have an expired membership, you will be given information about the next time information will be updated.

※If valid information is not entered within two attempts, the call will be disconnected.
◎Please contact Jonhnny's Family Club if you are having trouble using the service.
When calling, you will be asked for the date when you used the system.
Please have your membership number ready before calling.

Live Telephone Assistance (Japanese only)

Johnny's Family Club
For Bangumi Kyoryoku, event information, and similar inquiries

phone 0570-033-366

Weekdays, Saturdays, and holidays: 11:00 to 18:00
Sundays: 11:00 to 17:00

Concert Jimukyoku
For concert information

phone 0570-000-014

Weekdays: 11:00 to 17:00
Saturdays, Sundays, Holidays: available only on a day a concert is held.
Service hours vary according to concert starting times.

For membership inquiries

phone 0570-090-777

Members must make inquiries themselves after referring to the voice-automated service about their membership requirements.
There are cases where we cannot answer inquiries from those other than the members themselves.
Weekdays: 11:00 to 17:00

24 Hour Recorded Message Service (Japanese only)

Johnny's Family Club

Service available 24 hours a day

TOKIO
0180-993-788
KinKi Kids
0180-993-399
V6
0180-993-788
ARASHI
0180-993-399
Tackey & Tsubasa
0180-993-966
NEWS
0180-993-966
KANJANI EIGHT
0180-993-966
KAT-TUN
0180-993-966
Hey! Say! JUMP
0180-993-966
Kis-My-Ft2
0180-993-399
Sexy Zone
0180-993-966
A.B.C-Z
0180-993-966
ジャニーズWEST
0180-993-966
King & Prince
0180-993-966
Johnnys' Jr.
0180-993-966
Masahiko Kondo
0180-993-933
Shonentai
0180-993-933
Kohji Uchiumi
0180-993-933
Atsuhiro Sato
0180-993-933
Kenichi Okamoto
0180-993-933
Masahiro Nakai
0180-993-788
Takuya Kimura
0180-993-788
Tomohisa Yamashita
0180-993-966
Toma Ikuta
0180-993-966
Hiroki Uchi
0180-993-966
Yuma Nakayama
0180-993-966
Shunsuke Kazama
0180-993-966
Tomoyuki Yara
0180-993-966
Jun Hasegawa
0180-993-966
Mizuki Sano
0180-993-966
4U
0180-993-966
Bunichi Hamanaka
0180-993-966

Concert Jimukyoku

Service available 24 hours a day

Latest concert information
0180-993-700
Latest stage information
0180-993-774
Latest event information (per event)
0180-993-707

Information via Postal Mail (Japanese only)

Johnny's Family Club

Fan club membership application information requests
Please send a self-addressed stamped envelope (82 yen) to:

Johnny's Family Club「入会案内希望」係
MTB Building 4F, 3-29-24 Shibuya, Shibuya-ku, Tokyo, Japan 150-8550

Concert Jimukyoku

Artist inquiries
Please send a postcard with your questions and telephone number to:
Concert Jimukyoku ([artist name] information request)

Click here to report infringements, violations, or prohibited acts

Guidelines to follow when reporting infringements, violations, or prohibited acts

Other inquiries